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What's slowing you down?

FAQ

Common questions

Do you work with stores outside NZ/AU? +

Yes, but my advantage is regional knowledge — TradeMe, Cin7 Omni, NZ/AU customs. For US/UK clients I focus on technical work where region doesn't matter (multi-store sync, integrations, automation).

What does a typical engagement cost? +

Most projects run NZD $1,500–$8,000 fixed-scope. Audits start at $750. Retainers from $1,200/month. All quoted in NZD before any work begins — no hourly surprises.

How fast can you start? +

Discovery call within a week. Typical project kickoff 1–3 weeks out depending on current commitments. Critical fixes can sometimes start same-week.

Do you offer ongoing support / retainers? +

Yes. Retainer clients get priority access and guaranteed monthly hours. Project clients get 1 month post-launch support included; ongoing support available month-to-month.

What if I just need a one-off fix? +

Happy to scope it. Small fixes can be quoted in 24h with a fixed price. If it turns out to be too small for me to be the right person, I'll tell you that and recommend an alternative.

Can you work with my existing dev / agency? +

Yes — often called in for the specialist work an existing team can't cover (Shopify Plus checkout extensions, multi-store sync, ERP integrations). No territoriality.

Ready to fix your Shopify operations?

Let's talk about your store

Tell me what's slowing you down. I'll tell you honestly if I can help and exactly what it'll cost — no obligation, no sales process.

📍 Christchurch, New Zealand · NZST · Mon–Fri 8:30am–5pm

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